Privacy Policy
Our commitment to protecting your personal and financial data.
1. Information Collection
We collect personal information necessary for providing high-quality financial advisory services. This includes identification data, financial information, and investment objectives. Non-disclosure of relevant information may affect our ability to provide appropriate recommendations. All information is obtained directly from the client or from sources authorized by the client. We are committed to keeping this data accurate and up-to-date.
2. Use of Personal Data
We use personal data exclusively for the specific purposes of investment management and financial advice. The data is used to create personalized investment profiles, assess risk tolerance, and recommend appropriate financial products. We do not use the information for purposes unrelated to our financial services. For any questions regarding the use of your data, please contact your designated financial advisor.
3. Data Storage
All personal and financial data is stored in secure systems in Singapore, compliant with Singapore's strict data protection regulations. Information is retained for the legally required period (minimum 10 years) and as long as necessary to provide our services. We implement advanced security measures to protect against unauthorized access. Extended retention plans may be available upon request.
4. Protection of Minors
Information from clients under 18 years of age receives additional protection. Access to this data is limited to a restricted number of authorized advisors and requires the consent of the legal guardian. We do not process data of minors without the express authorization of their legal representatives. Special projects involving minors are subject to enhanced security measures and additional monitoring.
5. Confidentiality
We maintain the highest standards of confidentiality in all our business activities. Our staff is bound by strict confidentiality agreements. Discussions about sensitive financial information are only conducted in private and secure spaces. Violations of our confidentiality policies may result in disciplinary action. Our commitment to discretion is fundamental to the trust our clients place in us.
6. Information Security
We implement state-of-the-art technical and organizational security measures to protect your data. This includes data encryption, multi-factor authentication, and continuous system monitoring. Access to client information is strictly controlled according to the need-to-know principle. We conduct regular security audits to identify and correct potential vulnerabilities.
7. Information Sharing
We do not disclose personal information to third parties without your explicit consent, unless required by Singapore law or applicable financial regulations. When necessary to provide certain services, we may share data with selected service providers who are bound by confidentiality agreements. We maintain detailed records of all information transfers and their purpose.
8. Communication Policy
Communication with our clients is done through secure channels. We use encryption for emails containing sensitive information. We do not request confidential information via unsecured channels. Clients can specify their communication preferences, which we strictly respect. These measures aim to protect the confidentiality of all interactions with our clients.
9. Monitoring and Compliance
Our facilities have security systems to protect physical and digital information. Monitoring is performed solely for security and compliance purposes. All staff receive regular training on data protection and privacy. We conduct regular assessments of our practices to ensure compliance with applicable Singapore and international regulations.
10. Investment Transparency
We are committed to providing clear and transparent information about all investment products. We fully disclose the risks, fees, and characteristics of each financial instrument. We do not promote investments that we consider unsuitable for the client's profile. Our transparency policy applies to all aspects of our client relationship, from initial assessment to ongoing portfolio management.
11. Physical Security
Our offices have physical security measures to protect client information and assets. Access to sensitive areas is restricted by access control systems. Physical documents are kept in secure facilities with protection against fire and other risks. We implement a multi-layered security approach to ensure maximum protection of confidential information.
12. Incident Response
We have established protocols to respond to potential data security breaches. Our team is trained to quickly identify, contain, and resolve incidents. In the event of a breach involving personal data, we will inform affected clients in accordance with the requirements of Singapore law. We maintain business continuity plans to ensure the protection of client assets under all circumstances.
13. Client Rights
In accordance with Singapore's data protection law, clients have the right to access, rectify, and request the deletion of their personal data, subject to legal retention obligations. We facilitate the exercise of these rights through clear and efficient processes. Clients can request a complete report on the data we hold at any time. We respond to all requests related to data protection rights within legally defined timeframes.
14. Intellectual Property
Financial analyses, research reports, and investment strategies developed for specific clients are the property of the client, while our general methods and tools remain the property of the company. We will not use customized strategies developed for one client with others without express permission. We fully respect the intellectual property rights of third parties in all our services and communications.
15. Legal Framework
This privacy policy is subject to Singapore's data protection laws, including the Personal Data Protection Act (PDPA). All data protection-related disputes will be resolved under the jurisdiction of Singapore courts. We are committed to keeping our practices up-to-date with changes in applicable legislation. The use of our services implies acceptance of this privacy policy and recognition of the Singapore legal framework as the competent authority.